SHIPPING & RETURNS

SHIPPING POLICY

Thank you for visiting and shopping at EchelonTheHairOutlet.com.

Following are the terms and conditions that constitute our Shipping & Return Policy.

Shipment Processing Time:

All orders are processed within 10-14 days business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout. * Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment Addresses:

Please make sure your shipping address is correct upon checkout. If you notice that the address is wrong after checkout, please email us at: Echelonthehairoutlet@gmail.com

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

EchelonTheHairOutlet.com. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We currently do not ship outside the U.S.

RETURN POLICY

to ensure transparency and clarity in our transactions, we have established a firm no return policy.

Please review the following terms before making a purchase:

All Sales Final:

Once a purchase is made, it is considered final. We do not entertain returns or exchanges.

Quality Assurance:

We take pride in delivering high-quality hair extensions. Prior to shipping, each product undergoes rigorous quality checks to ensure it meets our standards.

Authenticity and Hygiene:

For hygiene and authenticity reasons, we cannot accept returns once the product packaging has been opened or tampered with.

INCORRECT ORDERS:

In the rare event that you receive a INCORRECT ORDER. please contact our customer service within 48 hours of receiving the order. We will work to promptly address the issue.

Cancellations:

Orders cannot be canceled once they have been processed. Please review your order carefully before completing the purchase.

By proceeding with a purchase from Echelon The Hair Outlet, you acknowledge and agree to abide by our SHIPPING AND RETURN policy. If you have any questions or concerns, feel free to contact our customer service team before making a purchase.

Thank you for your understanding and for choosing Echelon The Hair Outlet.